Solutions
Digital Workplace
Driving digital transformation in the Modern Workplace to help empower employees, optimize IT and safeguard data.
Businesses need the right IT strategy to support the new Digital Workplace securely and effectively
Working from home is the new normal for 85% of knowledge workers. Distributed teams, digital tools, and new business models drive productivity in this new era. But without the right strategy, managing performance and security for the Digital Workplace can quickly consume IT resources.
Coreio’s unique service offerings prepare the modern workplace for this digital transformation.
Remote Workplace IT Challenges
- Improve the employee experience
- Drive digital transformation
- Optimize ITSM processes
- Enhance security
- Increase operational efficiency
of remote workers say they do not want to go back to the traditional office.
“Digital transformation marks a radical rethinking of how an organization uses technology, people and processes to fundamentally change business performance.”
– George Westerman, MIT principal research scientist
What to Expect from a Digital Workplace
Today’s employees want to work securely – anywhere, anytime on any device. IT leaders must equip their organizations with the right technology, processes and security to meet current Digital Workplace demands while proactively identifying trends and solutions to support future business needs.
Employee Empowerment
Collaboration Tools
Facilitate teamwork across the distributed workforce and help build a remote culture with modern collaboration tools and platforms including voice, chat, video, conferencing, channels and more.
Network & Connectivity
Ensure networks are secure and that remote employees have the bandwidth to support collaboration tools, such as video, without interruption.
Mobility
Enable secure work from anywhere, anytime on any device, with apps in the cloud and portable devices like laptops, tablets, and smartphones.
Optimized IT Operations
Technology Lifecycle & Remote Onboarding
Simplify the employee setup and technology experience so that it’s as simple as the retail experience, including: choosing and ordering hardware and software; tracking, receiving, and setting it up to use; and retiring and recycling technology.
End User Support
Give employees access to self-service, self-healing, and omni-channel IT support to reduce the internal helpdesk burden, while providing enhanced service.
Software & Device Management
Provide innovative planning, engineering and management of your secure Digital Workspace ecosystem.
Security, Identity & Access Management
Security Management
Enhance endpoint, cloud, collaboration tool security and cybersecurity training to reduce the vulnerabilities of remote workers.
Information Protection
Keep information secure with encryption, continuous backups and recovery operations.
Identity and Access Management
Tightly control user access to information based on managed identities and roles.
How Coreio Supports the Digital Workplace to Address Your Top IT Challenges
Coreio provides end-to-end Digital Workplace management as well as expert consulting support for your Modern Workplace Digital Transformation journey.
Digital Workplace Managed Services
Digital Workplace Managed Services
Enhance productivity and business continuity with a full range of Workplace Managed Services, based on leading ITSM processes. We completely manage your Digital Workplace ecosystem, so that your users can focus on their clients and business priorities.
- Retail-Like Lifecycle Services:
Integrated end-to-end IT Hardware and Software Asset Management—from Procurement to Retirement. - Workplace / End User Support:
An omni-channel support model for Service Desk and certified technical support staff across North America. - Software and Device Management: Complete engineering and management of your hardware and software to ensure the optimal deployment of workplace technologies.
ITSM AI & Automation
ITSM AI & Automation
Streamline routine business processes and proactively prevent downtime with intelligent ITSM automation and workflow management. Supported by machine learning and practical AI.
- ServiceNow MSP
- ServiceNow Solutions & Implementations
- Self Service and Chat Bot Automation
- Specialized Resources & Consulting
Strategy, Architecture & Employee Experience
Strategy, Architecture & Employee Experience
Design your Digital Workplace with a strategy that focuses on employee needs and how your ITSM processes and technology will meet them.
- Digital Workplace Strategy
- Customer Journey Map
Accelerators & Continuous Optimization
Accelerators & Continuous Optimization
Review your current Digital Workplace, assess performance and satisfaction, and design a roadmap for continuous improvement.
- Digital Workplace Operating Model Accelerators
- Digital Workplace Service Delivery Accelerators
- Digital Workplace Security Accelerators
Learn more about how Coreio can help optimize IT for your Digital Workplace.
Coreio Partners with Microsoft Surface to Mobilize the Digital Workplace
Surface and Microsoft 365 give remote workers the freedom to work their way from anywhere, protected by Microsoft security and with modern manageability. Coreio recommends the Microsoft Surface as a key pillar within the Digital Workplace.
Enable Remote Work
Surface devices help remote workers collaborate, stay secure, and get it all done because they are designed for work anywhere.
Modern Management
Advanced management capabilities enabling zero-touch deployment including the proper policies, settings, and applications pre-installed.
Security
Chip-to-cloud security protections are built into every layer of Surface, and maintained by Microsoft to bring you peace of mind.
Succeed with Microsoft Surface in the Digital Workplace Like Other Satisfied Coreio Customers
Coreio has over 30 years of experience supporting the IT needs of a wide range of clients—from Canada’s largest companies to small non-profit organizations. Our depth of experience has prepared us to help you unlock all the benefits the Digital Workplace has to offer.
Credit Union
Commercial Real Estate
Top 5 Canadian Bank
Why the Work-From-Home Era is Here to Stay
(and How to Support it With a Digital Workplace)
The work-from-home era defined by the pandemic will have long-lasting effects on the concept of ‘workplace’ and how teams collaborate. Are you ready for what’s next?
Download Coreio’s whitepaper to learn the research behind:
- The future outlook for the Digital Workplace
- The latest figures on the benefits and challenges of working from home
- Top focus areas to include in an evolving Digital Workplace IT strategy